Heart Telecom

Latest News

Keeping you up to date with the latest news from Heart Telecom

  • 13
  • AUG

Saving 50% on your business calls

The easiest business decision you will make today!

If you could save up to 50% on your BT business calls, wouldn't you take advantage of that opportunity? At Heart Telecom we certainly would, and that’s why we have put together our great value call plans to give you exactly what you want – an excellent quality call service at a great price. Also, because not everyone is the same, if you spend over £100 per month on business calls we will create a bespoke rate just for you to make sure you save even more! Combine our call plans with yet more savings through our line rental (20% compared to BT!) which comes with our no-fuss easy transfer service and you can consolidate your calls and line rental into one low price bill.

We are passionate about customer service. Our telephone support is free and based in the UK and is staffed by highly knowledgeable and helpful professionals ensuring we respond rapidly and effectively to your needs. Through your purpose built online control panel you can view and analyse bills in detail ensuring you keep full control of your costs. Detailed records of calls and costs can be downloaded into Excel giving you the flexibility to analyse your calls as you need. Calls can be tracked by telephone extension.

Find out more about our business call plans and business line rental.

  • 19
  • MAR

Heart Telecom Launches Business Broadband Services

Heart Telecom Business Broadband

Heart Telecom has announced the launch of its business broadband services with download speeds of up to 24Mbps. Aimed primarily at home offices and small businesses, features include unlimited downloads, unlimited web space, a fixed IP address and up to 1Mbps upload.

Stephen Halstead, Managing Director of Heart Telecom, commented
"We have identified a gap in the UK business broadband market for high speed, high quality broadband that is also value for money. The broadband services we have launched address that gap with speeds of up to 24meg, unlimited download options and fixed static IP addresses. With prices starting from just £26.48 per month for both broadband and line rental we are 33% cheaper and up to 3 times faster than BT."

Bundled with analogue line rental the Office broadband service includes calls to UK Local and National landlines numbers for 1.5p per minute. Unlimited UK 01, 02 and 03 landline calls and calls to Western Europe and USA landlines can also be added.

Stephen continued
"With the current credit crunch affecting every industry, businesses should be looking to get better deals from their suppliers. We believe our business broadband is great value for money and, with our managed free set up, switching broadband is quick and easy."

For further information and to check speed and availability, please click here, or call our Sales Team on 0845 644 0611.

  • 16
  • DEC

The Heart Telecom Partner Programme

The Heart Telecom Partner Programme

We are pleased to announce the launch of our Partner Programme. The Heart Telecom Partner Programme allows our business partners to sell a wide range of telecommunication and internet access services.

The key features of our Partner Programme are;
* Generous ongoing monthly commission rates related to the spend of your customers
* Partner Portal to manage your customer base and track commission
* Range of professional sales support materials
* Click through banners and buttons automatically assigning customers to referring Partners
* Dedicated Partner Account Manager
* Rapidly developing product portfolio

For further information, please click here, or call our partner Support Team on 0845 644 0611.

  • 03
  • NOV

Heart Telecom launches ISDN2 and ISDN30 Line Rental

New launch of our ISDN2 & our SDN30 lines

We are delighted to announce the launch of ISDN2 and ISDN30 line rental services. As with our existing PSTN analogue lines, your ISDN lines will be maintained by BT Openreach but we will handle the billing and interface with BT Openreach's engineers if there are any line faults or to arrange new line installs.

By operating efficiently we are able to pass on savings of 15% on ISDN line rental compared to BT's standard business tariffs. You can also take advantage of our competitive call rates. If you spend more than £100 on voice calls per month, we can offer further discounts on our standard call charges.

Call us now on 0845 644 0611 or click here for further information.

  • 16
  • JUL

Heart Telecom Launches Conference Calling

We are pleased to announce of our new product, conference calling

We are please to announce the launch of our Conference Calling service. With travel costs soaring, now is a great time to try new ways of communicating with customers and colleagues.

Heart Telecom's Conference Calling service provides customers with an easy and cost effective way for groups of people to meet and communicate over the phone. Calls to the conference number from UK landline phones are charged at 8.6p per minute excluding VAT, there are no further subscription or rental costs. You do not need to register with us to use this service, simply follow these instructions.

  • 23
  • JUN

Heart Telecom Launches Line Rental Services

We are delighted to announce the launch of analogue line rental services.

Heart Telecom is delighted to announce the launch of analogue line rental services. Now you will be able to save up to 20% off your line rental charges compared to BT. We are using the WLR3 interface with BT Openreach, the wholesale arm of BT, to bring you these services. WLR3 means that we have equal access to BT Openreach's systems, as BT Retail. By being more responsive to your needs we aim to provide better service than the competition and save you money. We provide an extensive range of line features and support packages to suit you. To find out more or place an order click here.

  • 23
  • JUN

Important changes to Non Geographic Numbers

OFCOM have announced an end to revenue share for 0870 numbers.

OFCOM have announced an end to revenue share for 0870 numbers. Call costs are to be reduced to the same as national geographic numbers. If you currently have an 0870 number you use for receiving inbound calls you will no longer receive a revenue share from Autumn 2008.

Heart Telecom offers 2 alternatives to 0870 numbers. With 0844 numbers you receive a 1p per minute rebate for calls made to these numbers and you can register for one of these numbers for free with us. Please note that memorable numbers, such as ones ending in 00, carry a set up charge. With 0871 numbers you receive a rebate of 4p per minute for receiving telephone calls.

To find out more or order a number click here now.

  • 23
  • JUN

Heart Drive - Free for all Customers!

Heart-drive is a new online storage service for all of your files.

Heart-drive is a new online storage service for all of your files. It's a fresh, friendly and very powerful way to make your files work for you wherever you are in the world.

Storing your files on Heart-drive is designed to be quick and direct so the Heart-drive file manager works just like the file manager you use at home or at work every day.

Heart Drive is free to use with no catches for any Heart Internet customer, to find out more click here.

Heart Telecom