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Save up to 50% on phone calls compared to BT by switching to Heart Telecom calls service.

Heart Telecom has wholesale agreements with several Tier One carriers and this enables us to provide you with superb call rates and excellent call quality. When you order our calls service we will contact BT to have your outgoing calls routed automatically via our telecom network partners. The whole process is easy and straight forward; you do not need to make any changes to your telecoms equipment and your phone number remains the same.

New orders for voice calls follow an industry standard process set by OFCOM, the telecommunications regulator, and take 10 working days to go live. Once you place an order, we will keep you informed of progress and the date on which you go-live and start to place calls via us.

We are passionate about customer service and ensuring we respond rapidly and effectively to your needs. Telephone support is free. Our customer service centre is based in the UK and is staffed by highly knowledgeable and helpful professionals.

Through your online control panel you can view and analyse bills in detail ensuring you keep full control of your costs. Detailed records of calls and costs can be downloaded into Excel giving you the flexibility to analyse your calls as you need. Calls can be tracked by telephone extension.

These are the benefits of using Heart Telecom’s calls service;

Save up to 50% on phone calls compared to BT
Reliable networks offering the very best call quality
Free telephone support
Phone line transfer is simple and trouble free
Comprehensive call logging and reports available online
Free call barring

Call rates to major destinations are shown below. For rates to other destinations or if you have any other queries, please call our helpful sales team on 0845 644 0611.

Pence Per Minute	Any Time
UK Local and National	1.5p
UK Mobile (ex 3)	9.75p
0845	4p
0870	7p
International Landline:
Australia	2p
Austria	2p
Belgium	2p
Brazil	5p
Canada	2p
Czech Republic	4p
Denmark	2p
Estonia	5p
Finland	5p
France	2p
Germany	2p
Hong Kong	2p
Hungary	3p
India	11p
Ireland	2p
Italy	2p
Japan	2.5p
Latvia	6p
Lithuania	15p
Luxembourg	2p
Netherlands	2p
New Zealand	2p
Norway	4p
Pakistan	9p
Portugal	2p
Russia	7p
Singapore	2.5p
Slovakia	5p
Slovenia	8p
Spain	2p
Sweden	2p
Switzerland	2.5p
USA	2p

Find out more about line rental – save 20% on line rental compared to BT.